This 2-day course designed to expose participants to all the key components of a Mission Critical Data Centre, its operations and maintenance. The course will also provide tips on how to improve current Data Centre effectiveness and maintenance routines affecting Data Center performance in order to improve high availability.

Target Audience
The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the data centre and having the responsibility to achieve and improve hi-availability and manageability of the Data Centre. This would include such persons as: IT Service Delivery Managers, IT Marketing & Sales Reps, IT Department Managers, Network Managers, System integrator engineers, data center builders etc.


While there are no specific prerequisites for the CDCP course, participants who have at least one to two years of actual working experience in a Data Centre/facilities environment are best suited.
2 Days (16 Hours)

Course Objectives:
  • Choose an optimum site for mission critical Data Centre’s based on current and future needs
  • Describe all components important for hi-availability in a Data Centre and how to effectively setup the Data Centre.
  • Name and apply the various industry standards Describe the various technologies for UPS, ‑re-suppression, cooling, monitoring systems, cabling standards, etc. and to choose and apply them effectively to enhance the hi-availability of the Data Centre at minimum cost
  • Review the electrical distribution system to avoid costly downtime
  • Enhance cooling capabilities and efficiency in the Data Centre by using techniques and technologies including new methodologies for high-power cooling requirements of the future
  • Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques
  • Create effective maintenance contracts with equipment suppliers ensuring the best “bang for the buck”
  • Setup effective Data Centre monitoring ensuring the right people get the right message
  • Ensure proper security measures, both process and technical are in place safeguarding your companies precious information in the data centre

Course Outline

The Data Centre, its Importance and causes for downtime
• Data Centre Standards and best practices
• Data Centre location, building and construction
• Selecting appropriate sites and buildings and how avoid pitfalls
• Various components of an effective data centre and supporting facilities setup
• Raised Floor/Suspended Ceiling
• Applicable Standards
• Uniform, Concentrated and Rolling load definitions
• Signal Reference Grid, Grounding of Racks
• Disability act and regulations
• Suspended ceiling usage and requirements
• Light
• Standards
• Light fixtures types and placement
• Emergency light, EPS
• Power infrastructure
• Power infrastructure layout from generation to rack level
• ATS and STS systems
• Redundancy levels and techniques
• Three phase and single phase usage
• Power distribution option within the computer room
• Power cabling versus Bus Bar Trunking
• Bonding versus Grounding, Isolation Transformers and Common Mode Noise
• Form factors and IP-Protection grades
• Power Quality guidelines
• Real Power versus apparent power
• How to size and calculate load in the Data Centre
• Generators
• Static and Dynamic UPS systems and criteria to use the correct one for the correct application
• Battery types and making the right selection and testing
• Thermo-graphics
• Electro Magnetic Fields
• Sources of EMF
• Electrical fields and Magnetic fields definitions
• Effects of EMF of human health and equipment
• Standards
• EMF Shielding solutions

Day 2
• Cooling infrastructure
• Cooling trends and requirements for now and the future
• Cooling units and conversion rates
• Sensible and latent heat definitions
• Difference between Comfort and precision cooling and its impact on energy efficiency
• Overview of different air conditioner techniques
• Techniques to increase effectiveness and efficiency of cooling in the computer room
• High density cooling techniques and common mistakes
• Water Supply
• Importance of water supply and application areas
• Backup water supply techniques
• Designing a Scalable Network Infrastructure
• Cabling Hierarchy
• Cable Characteristics
• Determining Connectivity Requirements
• Network Redundancy
• Building-to-Building Connectivity
• Recommended Installation Practices
• Testing and Verifying Structured Cabling
• Network Monitoring System requirements
• Fire suppression
• Standards for Fire Suppression
• Detection systems
• Various fire suppression techniques and systems, their benefits and disadvantages
• Signage and safety
• Regulatory requirements and best practices
• How to ensure that your fire suppression is working
• Data Centre monitoring
• Data Centre monitoring requirements
• EMS versus BMS
• Water leak detection systems
• Notification options and considerations
• Operational Security and Safety Practices
• Data Centre security layers
• Physical, infrastructure and organizational security
• Safety measures and essential Signage
• Labeling
• Choosing a labeling scheme
• Recommended Labeling Practices
• Network labeling
• Documentation
• How to setup proper documentation
• Document management policies and procedures
• Cleaning
• Cleaning practices for the Data Centre
• Standards and definitions
• Calculation models
• The “real” value
• Maintenance Contracts / SLA / OLA
• Mock Exam
• EXAM: Certified Data Centre Professional

Delivery Structure
PowerPoint Presentation, Interactive Lecture, Case Study, Classroom exercise, Question and Answer session.
EPI courses are lectured by certi‑ed trainers. CDCP® is an instructor-led course that uses a combination of presentation lectures and question and answer sessions, to discuss attendees’ speci‑c needs and issues experienced in their own environment. Attendees are able to tap into the trainer’s extensive experience to enable them to solve practical problems in their current environment,thus adding tremendous value.


Attendees will take a 1-hour Certified Data Center Professional exam. The exam is a 40 questions, closed book, multiple choice exam. The passing mark is 30 out of 40. Attendees passing the exam will be awarded the internationally accredited and recognized “Certified Data Center Professional” certificate (CDCP). The CDCP certificate is valid for 3 years, after which 1-day refresher and a 1-hour exam will be required to maintain the CDCP certification standing.

Attendees who successfully pass the exam will receive the o­cial ‘Certi‑ed Data Centre Professional’ certi‑cate. Certification is valid for a three years period after which the student needs to re-certify. More information on re-certi‑fication and veri‑fication of the current status of certi‑cation can be found on the EPI corporate website,

Global Accreditation
EXIN, is a global, independent and not-for-profit examination provider. EXIN's mission is to improve the quality of the IT and Data Centre sectors, the proficiency of IT and Data Centre professionals and the IT users, by means of independent testing and certification.

EXIN offers candidates the opportunity to take examinations at a time and place of their choice. Every day, EXIN examinations are taken in more than 125 countries on six continents, and in more than 15 languages.

The Professional Engineers Board Singapore (PEB) is a statutory board in the Ministry of National Development. PEB was established since 1971 under the Professional Engineers Act. PEB’s Mission is to safeguard life, property, and welfare of the public by setting and maintaining high standards for registering professional engineers, and by regulating and advancing the practice of professional engineering. ICOR is a not-for-profit education and credentialing organization that provides professional development, certification, thought-leadership, and the latest in research and industry trends in the area of organizational resilience.

CEH CORE Admission
Course Name Batch No Class Start Date Class Time Class Day Course Duration Course Fees
CDCP 12 14-07-17 3:00am-7:00pm Friday 16 Hours TK.90000
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